tag:blogger.com,1999:blog-6413407.post5794620943460982034..comments2023-11-02T01:51:25.812-07:00Comments on Confessions of a Cafe Writer: The IBM Wagon is a Comin!Cliffordhttp://www.blogger.com/profile/07981816941459227266noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-6413407.post-206696991165041362008-07-29T12:04:00.000-07:002008-07-29T12:04:00.000-07:00@archiwiz,I've found the onsite/24 hour service to...@archiwiz,<BR/><BR/>I've found the onsite/24 hour service to be ABSOLUTELY necessary in this day and age. My last tablet, a Toshiba, died during the first year...and I had to take it physically to a repair center. The were backed up, so they had it for over 2 weeks. That's actually not bad, but it doesn't include shipping time...and I needed it back BADLY...<BR/><BR/>As an update to the IBM/Lenovo sitch...I called shortly after the repair guy left. The guy I got on the phone had a minimal grasp of the English language, too. On top of that, he was totally clueless. Sigh. Anyway, I finally got it across to him what I needed done and he said, "He can't return tomorrow, it's almost 7 pm. You won't see him until Wednesday." Okay, I thought, time difrerence. Whatever. Except a couple hours ago I got a call from the repair guy, he got the part and he's coming today. I don't know how they do it (they must have shipping zones in multiple locations), but this is the SECOND time they've told me the wrong day. Good think I'm a jobless freak right now!<BR/><BR/>Oh, and one more thing...he broke the latch the last time he was here (I realized it wouldn't catch after he left), so I have to make sure he fixes that when he returns ... which is any time now. Wish me luck!Cliffordhttps://www.blogger.com/profile/07981816941459227266noreply@blogger.comtag:blogger.com,1999:blog-6413407.post-54150251315917405972008-07-29T11:39:00.000-07:002008-07-29T11:39:00.000-07:00Mmm...that does not smell good. I couldn't afford ...Mmm...that does not smell good. I couldn't afford the onsite warranty, as I had already overstretched myself getting what I thought was an IBM product. <BR/><BR/>But I'm one of those who doesn't send things in for repair. Rather I try to "manage"/bear it (case in point my E90 which has had a microphone problem for about 8 months - which I'll have to get a Jabra earpiece for) for as long as the device remains alive. Sadly, the screen on my X61t is separating, and I know that I should send it in before school starts, but for some weird reason I haven't let it go. So I'm getting a slate to cover up while I decide to send it in for repair.<BR/><BR/>Continue to update on the status of this please. And maybe you should tell them to send you a different repairman.archiwizhttps://www.blogger.com/profile/07754766915372324166noreply@blogger.com